Frequently Asked Questions
Note: These FAQs will continue to be updated. Please check back for updates and clarifications.
Given the unprecedented nature of the COVID-19 pandemic, it’s no surprise that many of you have questions and need clarification. We hope these Frequently Asked Questions (FAQs) help you find the answer to your question. If you have additional questions, you can call the Coronavirus Call Center at (844) 729-8410. It is open daily from 8 a.m. - 5 p.m.
Click on the category that you are interested in and a list of topics will appear. When you click on a topic, you’ll see a list of specific questions. Click on the question and the answer will appear.
Social Distancing Order (last updated July 14)
Contra Costa County is experiencing a significant increase in community transmission and illness from COVID-19. The rate of occurrence of new cases per day and hospitalization rates have been steadily rising since early June. The percentage of test results positive for the virus has been steadily rising since June 20, 2020. For those reasons, this amended health order imposes additional restrictions on certain businesses and activities that were previously cleared for operation because they present a high risk for disease transmission due to the prolonged contact between persons who come together in these businesses and engage in these activities.
People can spread COVID-19 without knowing that they are sick. Protect your family, friends and neighbors by getting tested. Click here to learn how to quickly and easily schedule a no-cost test.
Order Requiring Face Coverings (last updated July 11)
This Order requires that all individuals in Contra Costa County wear face coverings in accordance with guidance issued by the State of California. Subject to the exemptions set forth in the State Face Covering Guidance, including but not limited to exemptions in industry guidance documents issued by the State of California, individuals and businesses in the County must comply with the following local requirements, as applicable:
Individuals shall wear Face Coverings when less than 6 feet away from any person who is not a member of the individual’s household or living unit.
Individuals must wear Face Coverings when inside or on the grounds of, or waiting in line to enter, any business.
All businesses must:
Require their employees, contractors, owners, and volunteers to wear a Face Covering
Take all reasonable steps to prohibit any member of the public who is not wearing a Face Covering from entering and must not serve that person if those efforts are unsuccessful.