Frequently Asked Questions


Note: These FAQs will continue to be updated. Please check back for updates and clarifications. 


Given the unprecedented nature of the COVID-19 pandemic, it’s no surprise that many of you have questions and need clarification. We hope these Frequently Asked Questions (FAQs) help you find the answer to your question. If you have additional questions, you can call the Coronavirus Call Center at (844) 729-8410. It is open daily from 8 a.m. - 5 p.m.



Click on the category that you are interested in and a list of topics will appear. When you click on a topic, you’ll see a list of specific questions. Click on the question and the answer will appear.



Stay Home Except For Essential Needs

Contra Costa with Health Officers from the Bay Area have announced a Public Health Order that requires residents to stay home to limit the spread of the novel coronavirus, also known as COVID-19. Originally scheduled until April 7, this order has now been extended to at least May 3, 2020. It may be extended depending on recommendations from public health officials.