Help Your Neighbor Get Vaccinated
Last updated 5/12/2021
Everyone who is 12 or older is welcome to get vaccinated with Contra Costa Health Services (CCHS), but some may not feel comfortable making an appointment online. If you know someone who may need a little help, please make that offer.
This web page has information about how to make a COVID-19 immunization appointment CCHS. Click here for information about walk-in vaccination clinics that do not require an appointment or information about how to make an appointment with other providers in Contra Costa County.
Who Can Make an Appointment?
All people ages 12 and older can get vaccinated through CCHS, even if they do not live or work in Contra Costa, have private health insurance or if they do not have any health insurance.
People with health insurance can also check with their healthcare provider.
If you have health insurance, CCHS will bill your insurer to cover the cost of your immunization. But it is illegal for health providers to pass on those costs to their patients. You should never receive a bill for a COVID-19 vaccination.
How Can I Help Someone Else Make an Appointment?
If someone you know asks for your help, you can use the information on this page to assist in making an appointment with CCHS.
Make sure they have all the required personal information available before starting.
Make sure they have access to a personal email account and, ideally, a text-capable cell phone.
If both people consent, it is okay to sit with the person making the appointment while they fill out the form or call the appointment line, or even to do that part for them. If you do, it is a good idea for the patient to be present or immediately available in case any unexpected questions arise.
Making an appointment involves sharing personal information, including medical information. If you need a helper, CCHS recommends asking someone you trust and with whom you have an established relationship, such as a family member.
What to Have Ready
To request an appointment, you need:
Full legal name and date of birth
Home address, personal email address and a text-capable cell phone number, or just your phone number if you cannot receive texts
The health insurance provider and number for the patient, if any
CCHS will never ask for your bank account or credit card information. We will, however, ask for a social security number if insurance will be billed. But even people without insurance or a social security number can get a vaccine.
Scheduling an Appointment
There are two ways to schedule an appointment with CCHS.
Call the vaccine appointment line, 1-833-829-2626, open 8 a.m. - 8 p.m. Mondays through Fridays and 8 a.m. - 4 p.m. on Saturdays.
Our staff may ask for personal information, such as social security number or mother’s maiden name. We ask to make sure we are giving vaccine to the right person. We do not share information with other branches of government or law enforcement.
If you do not wish to provide that information, just let the staff member know. It is okay – you can still get vaccinated.
When You Go
You must have an appointment to receive vaccine. Please arrive about 10 minutes before your scheduled time – not too early!
You might have to wait in line, but do not worry. There is a vaccine reserved for you today. It is a good idea to prepare for the weather, as lines at some locations are outdoors.
Some COVID-19 vaccines (Moderna and Pfizer) require two doses of for full protection. If you schedule an appointment online, your second dose appointment will automatically be schedule d for you. If you make an appointment by phone, we will book both appointments at once. If you received the Johnson & Johnson vaccine, you do not need to make a second appointment.